How to pass the TfL SERU
15 June 2023
SERU Test for PHV drivers
To work as a driver in London you will need a valid PHV licence issued by Transport for London.
This licence application involves many task to be complete, SERU test by Tfl, covered safety equality and regulatory information for London private hire vehicle drivers,
The 2nd part to understand English to a suitable standard and passing them is known as the English Language Requirement (ELR).
There are lots of free resources and courses available online to help people improve their English skills and you may want to look at these before taking the assessment.
How to preparing for your SERU assessment,
The SERU assessment is based on information contained in the PHV Driver's Handbook.
Applicants should read and familiarise themselves with the Handbook before undertaking the assessment. It is very important the applicant should read the TPH handbook twice understand the every area,
There is many source available where you can take some Mock test and improve your skills and knowledge.
As its name suggests, the second ELR test is a written exam. However, the assessment is not purely to check general English skills. Instead, TfL looks at the answers drivers give in their test about safety, equality and regulatory understanding (SERU).
This test is based on the PHV Driver Handbook and covers four main subjects:
Equality – the needs of passengers with protected status e.g. race or disability
Passenger and driver safety – how to protect children or adults at risk from harm
Road and vehicle safety – regulations on licence tests and public safety
TfL policy for PHV drivers – rules about private hire drivers behaviour at work
This exam involves multiple-choice questions and asks drivers to complete sentences by adding missing words. There is an official TfL guide to the SERU assessment and
Tips for Test to Pass
Read the PHV Driver's Handbook. Everything you need to know to pass the SERU assessment is in the handy 52-page PDF Transport for London (TfL) have put together.
Take a SERU Mock Test
Take notes
Be prepared
free practice
New PCO drivers should also complete the online Safeguarding Awareness training course before taking the SERU assessment.