Update on Taxi and PHV Driver Licensing – What Drivers Need to Know (April 2025)
8 April 2025
Transport for London (TfL) has issued a new update on the taxi and private hire vehicle (PHV) licensing process following the launch of a new online system in February 2025.
Key System Changes
TfL’s new licensing platform allows:
• Application tracking
• Online document uploads
• Easy booking and rescheduling of assessments
While the system brings long-term benefits, it has also contributed to some short-term delays, especially for new applicants and incomplete renewals.
Renewal Delays and Short-Term Licences
To reduce the impact on drivers:
• TfL is issuing 3-month short-term licences for eligible PHV drivers who’ve submitted complete applications
• Taxi drivers with pending complete renewals can continue working until their application is fully processed
SERU Test – Still Mandatory and Essential
If you’re renewing your PHV licence, passing the SERU (Safety, Equality and Regulatory Understanding) test is mandatory.
To qualify for a short-term licence, you must have passed:
• ELR (English Language Requirement), if required
Don’t wait until the last minute – prepare and pass your SERU test early to avoid delays in your licensing.
Visit www.seruonlinetest.co.uk to access:
• Realistic practice questions
• Up-to-date study material aligned with TfL’s guidelines
Tips to Avoid Delays
• Use the same email address used in your application when sending documents
• Include your licence number and clearly state the content in the subject line
• Respond promptly to any TfL requests for information
Licence Fee Decision Deferred
TfL has delayed its annual licence fee review until the Finance Committee meeting in July.
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Pass Your SERU Test the First Time
Join thousands of drivers preparing smart with www.seruonlinetest.co.uk Be ready. Be compliant. Stay on the road.