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The impact of new changes on the Minicab Industry

18 January 2024

Technology in recent times has become a driving force behind transformative changes seen in various sectors but we noticed in Minicab as well, it is not only in transformation but also on operation as well like new Tfl PHV or Driving PHV licensing, the Impact of new changes on licensing will be challenging for few of them, because from a long time the Minicab industry on traditional methods of operation, now is experiencing a paradigm shift from old fashioned to new latest technological advancements on PHV like new taxi and private hire app's, EV cars in minicabs is become essential for PHV driver's, not only EV's car but also brought some changes in grant of PHV licensing method with new exam implementation (SERU). 


Use an Electric Car as a Minicab or Taxi 

Today, we can also see new changes in cars like electric cabs and hybrid cabs on the roads of many cities around the world. Specifically, London put some laws and regulations on drivers' PHV licensing to adopt new changes and follow the New developments and technologies in the EV, also some operators give incentives to adopt new EV cars, and for that reason the EV space has also increased the feasibility of cab operators who want to use EVs in their business, making them a viable transportation option. but somehow it is beneficial for low fuel and maintenance costs. 


Driving as a PHV Driver's

In recent times, last year "Tfl in placed a new law the safety, equality and regulatory understanding (SERU) requirement for all new and old driver's, on October 2021 for all Private Hire Drivers". The SERU assessment tests a driver’s understanding of safeguarding, equality, and disability awareness as well as awareness of their regulatory obligations more generally. Questions in the assessment are based upon a PHV Driver’s Handbook which is published online (Tfl website) This impact will be challenging for a few of them and some of them who cannot read and speak could lose their licenses, but still, there is a lot of options for new or existing driving to adapt and prepare themselves for SERU test, somehow the new implication of the education transformative shift need in every sector for sake of safety like SERU test. In response to the fast-paced evolution or changes and the demand for job-ready skills, individuals increasingly turn to targeted, short-term courses that only focus on job-specific competencies. Like Seru online Mock test and English language preparation.

English language preparation is very important, all new or existing drivers because "In 2016 introduced an English Language requirement for London PHV drivers with transitional arrangements in place to allow them time to comply."(Tfl)

With law and regulation, Tfl provides free resources to acknowledge and improve their knowledge regarding SERU and safeguarding. Likes online assessment guide and for safeguarding In addition to Tfl online Safeguarding Awareness course is an important tool to help all licensees and applicants understand the role that they have to play in the safeguarding of children and vulnerable adults. Tfl strongly recommends that this course is completed by all existing licensees and new applicants."(Tfl)


Recent Tfl updates for SERU Assessment

ELR and SERU assessments (as set out in the relevant regulations) are as follows:

• Those who did not provide ELR evidence by 30 September 2021 had to take and pass the SERU and ELR assessments by 30 September 2023. We describe this as “Group 1”;

• Those who provided evidence that they met the ELR but TfL deemed that evidence unsatisfactory must pass the SERU and ELR assessment by 30 September 2024 (“Group 2”);

• Those who provided satisfactory evidence that they met the ELR must pass the SERU assessment only by 31 March 2025 (“Group 3”);

• Those who applied for a licence after 1 October 2021 must pass the SERU and ELR assessment by 30 September 2024 (“Group 4”) (From Tfl site)


The impact of Ride-Sharing Apps over the Minicab

Over the past few years, ride-sharing apps have made a significant impact on the transportation industry. These apps have not only made it easier for people to get from one place to another, but they have also created new job opportunities for individuals looking for work. People can now use their own PHV vehicles to earn extra cash by providing rides to people who need them.

The impact of ride-sharing apps on the taxi industry is the most significant. Traditionally, taxis were the go-to transportation option for most people. However, ride-sharing apps have completely changed the game. People now prefer to use ride-sharing apps because the process is more convenient and efficient.